Hill Rise House - Phone, Fax and Internet

Will my cellphone work on Nevis?

Cellphones on Nevis operate on the north American system. The local provider is Cable and Wireless.
If you have an American/Canadian cellphone, there is a good chance that your provider will have an arrangement for you to use the local network. Check with your provider before leaving home.
If you have a European cellphone, the technology is not quite the same, so the chances are your cellphone may not work on Nevis.
If you are from Europe, and a regular traveller to north America, you may have a dual technology cellphone, in which case check whether your service provider has an arrangement with the local network.

Can I use the telephone at Hill Rise House?

We have two fixed line telephones for the use of our guests. One line in each house.
Be careful! International calls are very expensive! Get the overseas party to call you back whenever possible.
If you use the phones, we ask you pay for international call charges if they exceed US$10 in total.
You will not be charged for local calls.
Chargeable calls (inclusive of Government Tax) will be billed to guests within about 2 months of their departure.
In more than 14 years we have never had a visitor fail to settle a phone bill, so please do not let us down!

Do you have a fax machine?

Yes. It is on the telephone line in the Guest House.
If you are expecting to send/receive faxes, and the Guest House is unoccupied, ask our housekeeper for the key.
For sending faxes, please see the information above in respect of call charges.
If you expect to receive faxes, please keep an eye on amount of paper on the roll.

Do you have internet access?

First check with your usual Internet Service Provider to see if they have local dial-up arrangements for St. Kitts and Nevis.
We have a dial-up account with the local ISP.
This is normally de-activated when the owners are not in residence.
For guests who bring their own laptop, and with advance warning, we will provide them with our local dial-up user-name and password for a US$30 fee payable locally to our housekeeper. This charge will cover the change of password from time to time, and will include up to 10 hours of internet service plus a minor over run.
Any substantial internet usage beyond 10 hours will be billed at US$1.50 per hour on the phone bill.
Guests who intend to spend very little time on line, may prefer to dial their own ISP (if possible) and pay the relevant international phone call charge instead; but remember, it does not take long to log up US$30 worth of international phone call charges.